Our Reviews
Delilah G|2018 Buick Encore
Confirmed Service Customer
3/19/2026
knowledgeable and friendly staff
3/20/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
VICTORIA, KS
Joyce P|2026 GMC Terrain
Confirmed Service Customer
10/24/2025
I got on timely. The staff was very friendly and helpful.
10/25/2025
Hi, thanks for your kind comments about our staff! We sincerely thank you for the positive review, and look forward to seeing you again soon!
LOGAN, KS
Dustin D|2019 GMC 1500 Sierra
Confirmed Service Customer
11/24/2025
Great service department
11/25/2025
Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!
RUSSELL, KS
Charles D|2018 GMC Canyon
Confirmed Service Customer
12/15/2025
They are easy to get along with! and I trust them!
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
HAYS, KS
Brent L|2025 GMC Sierra 2500 HD
Confirmed Sales Customer
11/19/2025
The sales staff were awesome people to deal with!
JOSHUA FICKEN
11/20/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SALINA, KS
Kenneth H|2026 GMC Acadia
Confirmed Sales Customer
11/21/2025
Sales people were friendly and helpful.
LAYNE ANDERSON
11/22/2025
Thank you for the friendly and affirming feedback—our sales team works hard to make every interaction helpful, and we’re glad their welcoming spirit came through.
NATOMA, KS
Stephanie F|2026 GMC Terrain
Confirmed Sales Customer
12/2/2025
Mark and Chad were very kind and professional. They stayed after the dealership was closed to accommodate the sale. I felt I was given a good deal and I love my new GMC!
MARK WALLE
12/3/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Stephanie! We look forward to helping again in the future. Take care!
RUSSELL, KS
Scott C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
12/23/2025
Worked me and took care of the problem
12/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BAZINE, KS
Wayne F|2026 GMC Sierra 2500 HD
Confirmed Sales Customer
12/1/2025
smooth and easy transaction,
JOSHUA FICKEN
12/3/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ESBON, KS
Allen R|2016 Buick Enclave
Confirmed Service Customer
2/12/2026
No issues with the service provided to me
HAYS, KS
Scott C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
3/16/2026
Worked me in and took care of the problem
3/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BAZINE, KS
Kelton C|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
4/9/2026
Scott is excellent to work with and keeping us updated on service. As well as working our vehicles in to get the job completed.
SCOTT PFANNENSTIEL
4/10/2026
Thank you for your thoughtful recognition of Scott. We are delighted to hear he kept you updated and worked efficiently to get your vehicles serviced. We look forward to serving you again with the same dedication.
COLLYER, KS
Bruce R|2023 Buick Enclave
Confirmed Service Customer
4/30/2026
On time and quick service appointment.
CURTIS KLAUS
4/10/2026
We truly appreciate your positive feedback. It is great to know your appointment was on time and completed quickly. We look forward to serving you again soon.
HAYS, KS
SUSAN G|2026 GMC Acadia
Confirmed Sales Customer
5/29/2026
I was very pleased. This is the fist time I've bought a vehicle on my own and I was very pleased with how painless the process was. I am very happy with my purchase.
MIGUEL M
5/31/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Robert Brogden's Hays GMC and we hope to see you again soon!
HAYS, KS
Larry G|2017 GMC Canyon
Confirmed Service Customer
6/29/2026
The service was first class as usual! Very good experience!
SCOTT PFANNENSTIEL
7/1/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
HAYS, KS
Kenneth V|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
7/3/2026
Scott in the service department was great to work with. Josh in sales was great helping us get a communication problem between the app and pickup resolved. Thank you!
SCOTT PFANNENSTIEL
7/5/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NATOMA, KS
Scott C|2024 GMC Sierra 2500 HD
Confirmed Service Customer
11/7/2025
Worked me in earlier than scheduled and finished sooner.
11/8/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BAZINE, KS
Mark H|2020 GMC 3500HD Sierra
Confirmed Service Customer
12/7/2025
Professional attitude, timely execution.
12/8/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
HAYS, KS
Sheila R|2022 Chevrolet Equinox
Confirmed Service Customer
2/12/2026
They did a good job on the oil change & tire rotation. I took the car in at 9am & it wasn't ready until 4pm. It took 7 hours for a job that shouldn't take more than 1-1 1/2 hrs at the most.
ELLIS, KS
Pamela W|2026 GMC Acadia
Confirmed Sales Customer
3/16/2026
Josh as knowledgeable and helped us choose the car we wanted. Very kind and helpful dealership. Would recommend anyone to do business there.
JOSHUA FICKEN
3/17/2026
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LEBANON, KS
Eric F|2024 GMC Sierra 1500
Confirmed Service Customer
3/31/2026
When we called the service department was easy to work with and got us in with a time that worked for us.
4/1/2026
Thank you for your kind feedback. We are delighted our service department was easy to work with and scheduled a time that was convenient for you.
JENNINGS, KS
James M|2021 Chevrolet Traverse
Confirmed Service Customer
7/1/2026
As a long time customer I enjoy having those making an appointment for me, know my name and who I am. On arrival several will welcome me, ask if there is anything they can do for me, and get my vehicle into the service area and me into a waiting area.
CURTIS KLAUS
7/2/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HAYS, KS
Rhonda J|2026 GMC Sierra 1500
Confirmed Service Customer
7/6/2026
Great service guys
CURTIS KLAUS
7/7/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COLLYER, KS
Raymond L|2026 GMC Sierra 1500
Confirmed Sales Customer
11/12/2025
Did everything they said they would. Good group of people.
JOSHUA FICKEN
11/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COLBY, KS
Dustin D|2019 GMC Yukon XL
Confirmed Service Customer
3/1/2026
Great communication with the dealer on solving repairs and maintenance items on your vehicles.
RUSSELL, KS
Jolene Z|2023 GMC Yukon
Confirmed Service Customer
3/4/2026
The service department had two technicians working on my vehicle to get my vehicle completed before lunch hour. They delivered it to me at my appointment and I greatly appreciated it.
3/4/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
SCHOENCHEN, KS
Michael B|2026 GMC Sierra 1500
Confirmed Sales Customer
3/13/2026
N/a
MARK WALLE
3/15/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
PALCO, KS
Gary S|2024 GMC Sierra 1500
Confirmed Service Customer
3/26/2026
Visit was short and satisfactory.
3/27/2026
Thank you for your feedback. We’re pleased to know your visit was quick and satisfactory. We look forward to providing you with another smooth experience next time.
HAYS, KS
Robert O|2019 GMC Acadia
Confirmed Service Customer
6/19/2026
Very good service from the advisors to the part put on in Very little time
CURTIS KLAUS
6/21/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
HILL CITY, KS
Vincent R|2021 GMC 1500 Sierra
Confirmed Service Customer
2/20/2026
Timely and very accommodating
KENSINGTON, KS
Judy A|2026 GMC Sierra 1500
Confirmed Service Customer
5/28/2026
Satisfied
HAYS, KS
Kent R|2006 GMC Sierra
Confirmed Service Customer
6/17/2026
AC was fixed
SCOTT PFANNENSTIEL
6/18/2026
Your feedback means a lot to our team. Thank you for trusting us with your automotive needs.
RUSSELL, KS
James L|2021 Chevrolet Traverse
Confirmed Service Customer
12/19/2025
I have always been given an appointment very quickly on a date and time which works for me. The service Dept. always greets me by name and keeps me informed if there are any additional issues for immediate attention or to keep in mind for a later date.
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HAYS, KS
Thomas B|2023 GMC Sierra 1500
Confirmed Service Customer
12/31/2025
I had a phantom electrical issue that would not allow my 2023 Sierra to start. It was parked in my garage in a very tight space. The manager of Fobert Brogden GMC drove 7 miles to my house a jumped my truck so I would have to pay for a tow truck. They got got my truck in the next day and performed the necessary service. I couldn’t ask for better service.
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
HAYS, KS
John G|2017 GMC Acadia Limited
Confirmed Service Customer
1/5/2026
Since I was waiting for my vehicle. The got the work done in a timely manner.
1/6/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
HILL CITY, KS
Timothy W|2025 GMC Sierra 1500
Confirmed Service Customer
1/16/2026
Awesome
1/17/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HAYS, KS
Sherrill R|2016 Buick LaCrosse
Confirmed Service Customer
1/31/2026
The service was right on time and I felt confident that my car was ready to drive anywhere.
HAYS, KS
Kenny H|2025 GMC Acadia
Confirmed Service Customer
2/27/2026
Friendly and fast service
STOCKTON, KS
AMY B|2026 GMC Yukon
Confirmed Sales Customer
5/21/2026
Very Pleased
MARK M
5/22/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PLAINVILLE, KS
Doug R|2022 GMC Canyon
Confirmed Service Customer
6/5/2026
A great service department!
SCOTT PFANNENSTIEL
6/6/2026
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
VICTORIA, KS
Delilah G|2018 Buick Encore
Confirmed Service Customer
3/20/2026
knowledgeable and friendly staff
3/20/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
VICTORIA, KS
Jon N|2022 GMC Terrain
Confirmed Service Customer
12/16/2025
Timely and quick service.
12/17/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
RANSOM, KS
Brandi V|2023 GMC Sierra 1500
Confirmed Service Customer
1/27/2026
Great service in a timely manner
1/28/2026
Hi, thank you for the high star rating and for the wonderful review! We do hope we can be of assistance in the future. Take care!
HAYS, KS
Mark H|2020 GMC 3500HD Sierra
Confirmed Service Customer
3/26/2026
Friendly, professional experience.
3/27/2026
We appreciate your kind words. It’s great to know your experience was both friendly and professional. We look forward to welcoming you back again soon.
HAYS, KS
Tamara L|2021 GMC Acadia
Confirmed Service Customer
4/18/2026
The service managers are always professional and polite. I was charged FAR MORE than I should have been for this job. They were not entirely clear on the costs when asked before approving work. I will not be back as I spent far more on this visit than I would elsewhere.
CURTIS KLAUS
4/19/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HAYS, KS